This is an article born out of frustration of a mobile phone user from India !
” sms will be charged at regular rates on 31st dec and 1st Jan …….“
Are you familiar with some sms of this kind ? then , hello ! i am one among you who is irritated by CSPs !!
Vodafone (earlier Hutch) and Airtel are two major Cellphone Service Providers (CSP) in India and they have gone to a very low level of charging for sms on festive days , irrespective of whether you have activated a booster/rate cutter . Vodafone seemed to have been the initiator of this ugly idea and Airtel followed it late .
I feel that my rights have been exploited to some extent ! Let me explain :
If you activate a sms booster pack to cut down sms charges , then you can send free sms’ for 30 days(as guarenteed by CSPs ) ! but , if i am denied of free sms on any one day in between (ie. during festivals), then my sms booster is valid only for 29 days and what if it is December , when i am charged for sms on 25th Dec and 31st Dec ???You lose 2 days from those guaranteed !!
Ok leave out the “my rights ” part ! atleast basic common sense must tell the CSP that festivals are the most important occasions where their customers would expect to send free sms to their friends and family !
I received my all my new year wishes on 30th Dec, lol . My mobile phone inbox was flooded with wishes two days before New Year, all with an excuse that they wont be able to wish me on first day of the year and also on the last day of this year !
Actually i am astonished by these CSPs attitude of trying to make money out of everything ! The good old saying “Customer is God ! ” is no more , its now ” Hey customer ! you do what we say ! “
Thumbs down to you Vodafone and Airtel !! 😦
If you feel that any part of this post contains incorrect/incomplete information , please do correct me , I wont charge you for that 😉
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